Pitt McGehee Palmer Bonanni & Rivers Takes on Michigan First Credit Union in Fraud Case

Pitt McGehee Palmer Bonanni & Rivers is proud to represent Chiquitta “Keta” Roberson in a lawsuit against Michigan First Credit Union, after she fell victim to a series of fraudulent ATM withdrawals. Roberson's account was targeted, leading to unauthorized transactions totaling $5,266, including a $2,000 transfer to an unknown recipient. Despite clear security camera footage showing other individuals making the withdrawals, the credit union denied her reimbursement claim and is attempting to dismiss the lawsuit based on an arbitration clause.

Keta is represented by an attorney, who recently spoke with the Detroit Free Press and emphasized that Roberson acted responsibly by promptly reporting the fraud. "She did everything she could have done. Michigan law requires the credit union to conduct a good faith investigation, which they failed to do."

The lawsuit seeks triple damages due to the credit union's alleged negligence and lack of a thorough investigation. Roberson's case highlights the challenges consumers face in an increasingly tech-driven financial landscape, where scams and insufficient protections are all too common.

Despite Keta making an immediate report of the theft, the credit union has not provided a satisfactory investigation, raising serious concerns about their accountability.

“The credit union must conduct a good faith investigation, which they have not done,” Wagner stated. “They didn’t provide any credible explanation of what happened.”

If you, or anyone you know, is a customer of Michigan First Credit Union and has been a victim of fraud, please contact us.

 

Complaint

Read more here:

Detroit Free Press: Michigan First Credit Union customers upset after losing thousands to fraud

U.S.A. Today: Michigan First Credit Union customers upset after losing thousands to fraud

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